Healthcare Website Design: The Complete Guide to Patient-First, HIPAA-Compliant Websites
A parent is standing in a pediatrician’s parking lot at 7:52 on a Tuesday morning, holding a feverish toddler, trying to find out whether the office takes their new insurance and whether walk-ins are accepted before school drop-off. They open the practice’s website on their phone. It takes six seconds to load. The insurance information is buried three clicks deep